IATA awarded the German carrier for its innovative, flexible solutions to simplify and speed up the passenger experience.
In order to qualify for the Fast Travel award, airlines must provide six self-service options: electronic check-in, self-service baggage drop-off, self-boarding at the gate, automated document check, [...]
Source: http://travel.exportfocus.com/index.php/2011/12/08/lufthansa-named-winner-of-iata-fast-travel-award/
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